Senior User Experience Designer
Designing accessible, AI-enhanced, human-centered experiences that deliver clarity, efficiency, and measurable results.
By The Numbers
15+
Years of Experience
3
High-Visibility Federal Projects
2
Merit Awards for Leadership
Hightlighted Case Studies
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ILAB Comply Chain Website Redesign
Led complete website transformation in 120 days, navigating tight deadlines and cross-functional complexity. Achieved 30% user engagement increase and full WCAG/508 compliance. Methodology presented at Drupal4Gov webinar.
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EBSA Retirement Lost & Found Search Portal
Drove user-centered design for congressionally mandated national tool under intense timeline pressure. Pioneered DOL's first PRA-cleared public research, earning two merit awards for leadership and cross-agency collaboration.
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DOL Digital Modernization Initiative
Led AI integration strategy for mission-critical government platforms. Spearheading agentic AI implementation, AI-powered faceted search, and multilingual content architecture, influencing agency-wide digital transformation roadmap.
Professional Snapshot
I'm a Senior UX Designer, Researcher, and Strategist with 15+ years of experience leading human-centered digital transformation across government, higher education, and enterprise organizations. My work focuses on designing accessible, multilingual, and scalable digital ecosystems that balance user needs, accessibility mandates, and organizational goals.
Who I am
I specialize in transforming complex or outdated systems into experiences that are accessible, intuitive, and efficient—modernizing interfaces, implementing user-centered innovation, and delivering measurable outcomes.
What I Specialize In
Along with my years of experience, I bring both rigor and creativity into realizing every deliverable. Pulling order, delight, and tech-forward innovation from the chaos squirrels in my brain, finding the human signal in the noise with empathy, clarity, and savoir-faire.
How I Work
A quick & dirty wire-frame sketch. I always keep paper (preferably graph), pencils and pens handy. Inspiration can hit anytime: during a stakeholder call, hallway chat, or just riding the subway.
Featured Highlights
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Co-presented on human-centered strategies for implementing AI and automation in government design systems, facilitating discussion on real-world challenges and opportunities in public sector innovation.
Advocated for human-centered practices as a compass for ethical innovation and sustained delivery during periods of rapid technological change.
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Led and oversaw two public research efforts—the first public user experience research performed by any Department of Labor agency—establishing reusable protocols now used agency-wide.
Received two merit awards for leadership in cross-agency UX research and digital transformation.
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Led complete website redesign in 120 days as DOL's first in-house UX SME, improving usability, accessibility, and content clarity while navigating tight deadlines and cross-functional coordination.
Achieved 30% increase in user engagement and significant reduction in reported user frustration, delivering fully WCAG/508-compliant, data-informed solutions.
Created reusable UX frameworks and design standards adopted across additional DOL projects. Invited to present methodology at Drupal4Gov webinar.
Ready to Connect?
I'm exploring senior UX design & leadership opportunities in civic tech, strategic innovation, and enterprise digital transformation, particularly roles involving AI, automation, and emerging technologies integration, research leadership, and accessibility strategy.